Award-Winning Customer Service
Winner of the 2012
Customer Service Contact Center of the Year Award
We make it easy. SurePayroll's award-winning Customer Care team provides:
- U.S.-based, friendly payroll professionals ready to answer your questions.
- Help available six days a week by phone, email, chat or via secure web forms.
- Enrollment assistance and a free setup walk-through when you process your first payroll.
Customer Care by the numbers. We don't make you sit on hold!
- The majority of calls answered within 20 seconds.
- Innovator in online chat responding to your questions quickly.
- Secure web forms let you submit documents online.
- Spanish-speaking Customer Care representatives available.
Mon - Fri 7 a.m. — 8 p.m. Central
Sat 9 a.m. — 1 p.m. Central
Online Help Center available 24/7
877.956.7873 / Press 3
*If you need us to, we work with every federal, state and local tax agency on your behalf.