| SurePayroll Accommodates Small Business Customers with New Paycheck Printing and Delivery Service
America’s leading online payroll service offers overnight paycheck delivery.
Chicago - September 3, 2004 – SurePayroll Inc., the nation’s largest online payroll provider,
today announced a new paycheck printing and overnight delivery service that will accommodate
customers seeking traditional paycheck distribution.
With over 12,000 customers and over $2.5 billion in payments processed annually for small business
employees and contractors, SurePayroll has grown its base of satisfied customers by offering a simple,
affordable and reliable payroll service.
With this new check printing and delivery enhancement, SurePayroll’s small business customers now have three
convenient options for paycheck distribution:
- Pay employees using direct deposit;
- Print employee paychecks on a laser printer;
- Receive printed checks via overnight delivery.
The introduction of a paycheck delivery service builds on SurePayroll’s strong tradition of enhancing
its service in response to customer feedback.
SurePayroll President Michael Alter says the company listens to what small business customers want
and continually modifies services and features to meet their needs.
"After receiving feedback from customers earlier this year, we began offering access to affordable
workers’ compensation insurance. When some of our customers said they wanted check delivery,
we responded to that request too," says Alter. "The beauty of our online payroll service is that it’s
very simple to use and it’s extremely cost efficient. Building on those inherent advantages,
we continue to add new services and features that our customers tell us are important to them."
With SurePayroll’s new check delivery service, checks are delivered overnight and received by 10:30 a.m.
There is a flat delivery charge of $20 for the first five checks, and for additional checks the
cost is an additional 50 cents per check.
Alter believes the new service will help SurePayroll continue its above-average customer service levels.
"According to the University of Michigan’s Customer Satisfaction Index, most e-businesses
are achieving an average rating of 72.5 points for customer satisfaction. The latest
SurePayroll survey reports indicate that 95 percent of our customers satisfied," he says.
"We have one goal here — to eliminate every possible reason that a small business might
choose any other payroll service. Enhancements like check printing and delivery will
help us meet that goal and continue an excellent customer service rating."
Customers who want more information on check printing and delivery service can call
SurePayroll customer service at 877.954.SURE.
About SurePayroll:
Privately held SurePayroll is America's fifth largest payroll provider and the nation's largest online
payroll provider. Catering exclusively to the needs of small businesses, SurePayroll provides a simple,
reliable and economical way to process payroll in minutes via the Internet. In addition to providing
payroll services directly to small business, SurePayroll also provides a private-label payroll service
that allows SurePayroll’s numerous partners to offer payroll processing to their small business clients.
Business partners include Wells Fargo and ABN AMRO. For more information, visit www.surepayroll.com.
For Media Inquiries Contact:
Charlie Jolie
Walker Sands Communications
www.walkersands.com
Phone: (312) 207-1190, ext. 110
Email: surepayroll-inquiries@walkersands.com
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