Chicago — September 3, 2004 — SurePayroll Inc., the nation’s largest online payroll provider, today announced a new paycheck printing and overnight delivery service that will accommodate customers seeking traditional paycheck distribution.
With over 12,000 customers and over $2.5 billion in payments processed annually for small business employees and contractors, SurePayroll has grown its base of satisfied customers by offering a simple, affordable and reliable payroll service.
With this new check printing and delivery enhancement, SurePayroll’s small business customers now have three convenient options for paycheck distribution:
The introduction of a paycheck delivery service builds on SurePayroll’s strong tradition of enhancing its service in response to customer feedback.
SurePayroll President Michael Alter says the company listens to what small business customers want and continually modifies services and features to meet their needs.
"After receiving feedback from customers earlier this year, we began offering access to affordable workers’ compensation insurance. When some of our customers said they wanted check delivery, we responded to that request too," says Alter. "The beauty of our online payroll service is that it’s very simple to use and it’s extremely cost efficient. Building on those inherent advantages, we continue to add new services and features that our customers tell us are important to them."
With SurePayroll’s new check delivery service, checks are delivered overnight and received by 10:30 a.m. There is a flat delivery charge of $20 for the first five checks, and for additional checks the cost is an additional 50 cents per check.
Alter believes the new service will help SurePayroll continue its above-average customer service levels.
"According to the University of Michigan’s Customer Satisfaction Index, most e-businesses are achieving an average rating of 72.5 points for customer satisfaction. The latest SurePayroll survey reports indicate that 95 percent of our customers satisfied," he says. "We have one goal here — to eliminate every possible reason that a small business might choose any other payroll service. Enhancements like check printing and delivery will help us meet that goal and continue an excellent customer service rating."
Customers who want more information on check printing and delivery service can call SurePayroll customer service at 877.954.SURE.
About SurePayroll:
SurePayroll is the online alternative to ADP® and Paychex®. SurePayroll's service and team members are dedicated to providing an easy, convenient online payroll service at a price small business owners can afford. Tens of thousands of customers rely on SurePayroll to process payroll wherever they want in as few as two minutes.
In addition, SurePayroll offers small businesses solutions for managing 401(k) plans, health insurance, workers' compensation, HR compliance and employee screening. For accountants and banking partners, SurePayroll provides private-label services that enable them to offer payroll processing to their small business clients.
Over the last decade, SurePayroll has received numerous prestigious awards for its innovative technology and outstanding customer service, including recognition from PC Magazine, Inc. 500, Accounting Today, the Stevie Awards and many others.
For more information, you can visit http://www.surepayroll.com, call 877.954.7873 or follow us on http://twitter.com/SurePayroll.
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