CHICAGO — September 1, 2006 — SurePayroll, the nation's fastest-growing online payroll provider, announces the launch of 2 new service enhancements, part of their on-going effort to best meet their customer's needs. The first 2 features, a fully searchable Online Payroll Help solution and support for 4 additional 401(k) plans — Roth, Safe Harbor, Simple and SEP IRA, are free and go live August 31.
"SurePayroll has always been dedicated to listening and responding to our customers. The features we're adding are the result of many requests from our small business customer base, who believe the add-ons will make our system even easier and more flexible," said SurePayroll President Michael Alter.
Online Payroll Help Offers 24/7 Access to Expert Payroll Assistance
In addition to live, U.S.-based customer care, SurePayroll now offers Online Payroll Help, a fully
searchable online knowledge base with easy-to-use navigation that customers can access anytime,
anywhere. Online Payroll Help is organized into 13 frequently requested categories, such as
Banking, Deductions, Payroll Processing, Reports and Taxes.
Within each category, customers can view lists of the most frequently asked questions, and see lists of related questions after they enter a specific query. They can also click on links to important, printable payroll documents, such as federal and state tax forms, and print any page from which they have received help.
Online Payroll Help ranked highly on the list of SurePayroll's customers' requests, so SurePayroll worked efficiently to add this feature, which is just part of their continual service updates. As Alter said, "We tailor our service to best meet our customers' needs."
New 401(k) Support Offers Greater Assistance to Small Businesses
SurePayroll's support of 4 additional retirement plans — Roth 401(k), Safe Harbor 401(k),
SEP IRA and Simple 401(k) — represents an enhancement of the retirement plans SurePayroll's
system already supports. The new feature is designed to provide a customized solution for small
business owners who want to offer flexible retirement plan options to their employees. It includes
support of Catch-up Plans, for employees aged 50 and over, on the Roth, Safe Harbor and Simple
401(k)s.
"This was the natural next step in maintaining SurePayroll's position as the payroll provider dedicated to making life easier for small business owners. And, there’s a lot more to come in the future. It's an exciting time for SurePayroll and our customers," Alter said.
About SurePayroll:
SurePayroll is the online alternative to ADP® and Paychex®. SurePayroll's service and team members are dedicated to providing an easy, convenient online payroll service at a price small business owners can afford. Tens of thousands of customers rely on SurePayroll to process payroll wherever they want in as few as two minutes.
In addition, SurePayroll offers small businesses solutions for managing 401(k) plans, health insurance, workers' compensation, HR compliance and employee screening. For accountants and banking partners, SurePayroll provides private-label services that enable them to offer payroll processing to their small business clients.
Over the last decade, SurePayroll has received numerous prestigious awards for its innovative technology and outstanding customer service, including recognition from PC Magazine, Inc. 500, Accounting Today, the Stevie Awards and many others.
For more information, you can visit http://www.surepayroll.com, call 877.954.7873 or follow us on http://twitter.com/SurePayroll.
Media Release Archive:
