GLENVIEW, IL — February 13, 2009 — Online payroll service SurePayroll announced today that the company is a winner of the coveted Stevie Award for its eCommerce Customer Service Team.
The recipients of the Stevie Awards for Sales & Customer Service were determined through two rounds of judging by nearly 100 distinguished judges and advisors in total, all of whom are leaders in the business community. There were more than 520 entries received this year from companies around the world.
"This is a remarkable validation of our Customer Care team’s outstanding capabilities, and the recognition goes a long way in emphasizing the service aspect of our software-as-a-service business," said SurePayroll President Michael Alter. "It is proof that our employees are truly living our mission to deliver payroll service with passion."
As one of the most prestigious business awards, a Stevie Award demonstrates a company’s commitment to excellence in various fundamental business disciplines. For SurePayroll, that means a dedication to customer service, as the company runs on the premise that payroll is not merely a software-as-a-service product for running calculations. Employee payroll is also an emotional aspect of life that can cause worry for small business employers.
The awards were presented during a gala banquet at Caesars Palace in Las Vegas on February 9. Sean Harkleroad, Head of SurePayroll’s Customer Care Department, accepted the award on SurePayroll's behalf.
"We have a team of employees who value our customers above all else," said Harkleroad. "I’m proud of our Customer Care team for enhancing our company’s culture and passion for payroll, and I'm grateful to our dedicated customers for their continuing business support. It was with honor and pride that I accepted this prestigious business award on behalf of SurePayroll."
SurePayroll stands in the ranks of the other 2009 customer service award recipients, among which include John Hancock, Toshiba America Business Solutions Inc. and Brink’s Home Security Holdings, Inc.
At the banquet, President of the Stevie Awards, Michael Gallagher, praised the recipients.
"Tonight’s honorees demonstrate that even in the midst of unprecedented economic challenges, organizations can still outperform in customer service and sales, the two most important functions in business: creating and keeping customers," said Gallagher.
For additional information about the Stevie Awards for Sales & Customer Service visit www.stevieawards.com/sales.
For additional information about other awards won by SurePayroll, visit www.surepayroll.com/spsite/company/company-awards.asp
About The Stevie Awards:
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
About SurePayroll:
SurePayroll is the online alternative to ADP® and Paychex®. SurePayroll's service and team members are dedicated to providing an easy, convenient online payroll service at a price small business owners can afford. Tens of thousands of customers rely on SurePayroll to process payroll wherever they want in as few as two minutes.
In addition, SurePayroll offers small businesses solutions for managing 401(k) plans, health insurance, workers' compensation, HR compliance and employee screening. For accountants and banking partners, SurePayroll provides private-label services that enable them to offer payroll processing to their small business clients.
Over the last decade, SurePayroll has received numerous prestigious awards for its innovative technology and outstanding customer service, including recognition from PC Magazine, Inc. 500, Accounting Today, the Stevie Awards and many others.
For more information, you can visit http://www.surepayroll.com, call 877.954.7873 or follow us on http://twitter.com/SurePayroll.
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