The Payroll Blog

News, tips, and advice for small business owners

How a Payroll Provider Can Help With Year-End Tasks

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Stephanie Davis

Year-end can be a stressful time: from holiday celebrations to wrapping up the books on your small business, you are likely a tired small business owner who is looking for a break. The good news is, when it comes to year-end there are plenty of ways to ask for help, especially if you have a payroll provider doing the heavy lifting on your payroll and taxes.

W-2 Preparation

With year-end comes the time to start thinking about getting your finances and tax documentation in order ahead of tax day, and for this eligible employees will need their W-2 forms for the year. As a small business owner, you are required to provide any W-2s by January 31st.

At SurePayroll, we aim to have W2s ready and posted well in advance of the January 31st deadline. Last year we posted 98.9% of all client W2s by December 31st, which gives you and your employees a whole month to be prepared, hand out W-2’s even sooner, and get your tax preparation underway well ahead of schedule.

Customer Service

There is nothing worse than needing help fast but not being able to get it. Often times, the mention of customer service makes people uneasy because it can be a long process and challenging to get the help you truly need. With the end of the year being a busy time you’re going to want quick help.

At SurePayroll, we know small business owners are busy, and when it comes to serious issues related to payroll and taxes, we know you need and expect answers fast. Because of this, we offer a variety of customer service options: you can call our U.S. based customer service team and on average have your call answered within 20 seconds, you can click the chat button in the product and get your question answered there, and we also support more traditional contact methods, including fax, web forms, and email.

If you’re working on the weekend or after hours and need help, we’ve got you covered. Live help is available Monday – Friday 7 am – 8 pm CST, and Saturdays 9 am – 1 pm CST. Additionally, our online help center is available 24/7.

Our customer service is even award-winning. In 2019, we received our 11th straight Stevie Award win for customer service. 

Flexible Payroll Options

Flexible isn’t the first word you think of when payroll is mentioned. You know the payroll schedule you need to follow and that’s it, right? But what if you could have some flexible payroll options for the time life gets in the way: the day you have a family emergency and forget to process payroll, or the time you entered an employees pay incorrectly and need to cancel.

When clients use SurePayroll, they have options for these “when life happens” moments. With same-day, next-day, and cancel payroll, processing at the last minute is simple and easy. We also just released Auto Payroll, which allows you to set your payroll on cruise control and never miss a payday again.

Bottom Line

When choosing a payroll service to help you with year-end tasks, you’re going to want a provider who has your back. Payroll and taxes are confusing and are probably the last reason you went into business in the first place. When you choose SurePayroll, you are choosing a company that has your best interests in mind with resources and easy options to make your life as a small business owner easier. We offer small business owners an added layer of protection with our taxes paid and filed guarantee: if you receive a notice from the IRS, or any other tax agency, based on a filing that SurePayroll made, we’ll work with the agency to help resolve the issue on your behalf.  And, if we’re at fault, we’ll pay all the associated penalties and fines.

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This website contains articles posted for informational and educational value. SurePayroll is not responsible for information contained within any of these materials. Any opinions expressed within materials are not necessarily the opinion of, or supported by, SurePayroll. The information in these materials should not be considered legal or accounting advice, and it should not substitute for legal, accounting, and other professional advice where the facts and circumstances warrant. If you require legal or accounting advice or need other professional assistance, you should always consult your licensed attorney, accountant or other tax professional to discuss your particular facts, circumstances and business needs.