Jason Copeland

Head of Service Delivery


 

Three ways the service delivery team supports SurePayroll customers

  1. Complete the successful onboarding of new customers
  2. Respond to service needs of our customers and partners
  3. Make sure money flows from our customers to their employees and tax authorities

 

Three words that describe our customers

Busy, focused on success, and striving to find balance

 

My secret to building and sustaining business relationships

Understand the challenges people face and the impact those challenges have on them and their business. Determine and agree upon a path to resolution. Execute as expected. Communicate along the way.

 

Three words people in my life use to describe me

Tall, humorous, determined

 

My personal motto

Work hard. Do what you say you’re going to do. Be respectful. Keep learning and growing. 

 

Life outside SurePayroll

Three active kids, golf, poker, and sports fan

 

How I give back

Support The United Way, Little Friends, Naperville Responds for Veterans, and Folds of Honor

 

My career before SurePayroll

United States Marine (National Defense ribbon, Meritorious Unit Citation, and Good Conduct Award); radio news director; account executive, Enterprise Fleet Management

 

Education

Certificate in Executive Management, University of Notre Dame, Mendoza College of Business

Illinois Center for Broadcasting

Illinois State University