Jason Copeland

Head of Service Delivery


Three ways the service delivery team supports SurePayroll customers

  1. Complete the successful onboarding of new customers
  2. Respond to service needs of our customers and partners
  3. Make sure money flows from our customers to their employees and tax authorities


Three words that describe our customers

Busy, focused on success, and striving to find balance


My secret to building and sustaining business relationships

Understand the challenges people face and the impact those challenges have on them and their business. Determine and agree upon a path to resolution. Execute as expected. Communicate along the way.


Three words people in my life use to describe me

Tall, humorous, determined


My personal motto

Work hard. Do what you say you’re going to do. Be respectful. Keep learning and growing. 


Life outside SurePayroll

Three active kids, golf, poker, and sports fan


How I give back

Support The United Way, Little Friends, Naperville Responds for Veterans, and Folds of Honor


My career before SurePayroll

United States Marine (National Defense ribbon, Meritorious Unit Citation, and Good Conduct Award); radio news director; account executive, Enterprise Fleet Management



Certificate in Executive Management, University of Notre Dame, Mendoza College of Business

Illinois Center for Broadcasting

Illinois State University