Jason Copeland

Head of Service Delivery

Work hard. Do what you say you’re going to do. Be respectful. Keep learning and growing.

Three ways the service delivery team supports SurePayroll customers

  1. Complete the successful onboarding of new customers
  2. Respond to service needs of our customers and partners
  3. Make sure money flows from our customers to their employees and tax authorities

Three words that describe our customers

  1. Busy
  2. Focused on success
  3. Striving to find balance 

Secret to building and sustaining business relationships

Understand the challenges people face and the impact those challenges have on them and their business. Determine and agree upon a path to resolution. Execute as expected. Communicate along the way.

Three words people in my life use to describe me

  1. Tall
  2. Humorous
  3. Determined

Life outside SurePayroll

Three active kids, golf, poker, and sports fan

How I give back

Support The United Way, Little Friends, Naperville Responds for Veterans, and Folds of Honor

Career before SurePayroll

United States Marine (National Defense ribbon, Meritorious Unit Citation, and Good Conduct Award); radio news director; account executive, Enterprise Fleet Management


Certificate in Executive Management, University of Notre Dame, Mendoza College of Business

Illinois Center for Broadcasting

Illinois State University